Who We Serve

Regulated Service Area

Eastern and Western Division

The Regulated Service Area, (RSA) which includes the greater metropolitan areas of Tulsa and Oklahoma City, encompasses 1030 square miles with a resident population of 1,213,096 people (2011 census).  The EMSA Ambulance Service provides Advanced Life Support (ALS) ambulance coverage to Tulsa and Oklahoma City and surrounding suburbs.  The 9-1-1 centers of Tulsa and Oklahoma City combine to handle 194,327 medical calls annually, resulting in transport of patients to 27 designated hospitals.  There are three components of the on-line EMS system:

  • Fire Department First Response (most fire departments within the RSA are Automatic External Defibrillator [AED] capable), Oklahoma City and Tulsa Fire Departments are currently providing limited ALS/First Response,
  • Emergency Medical Services Authority (EMSA) ALS Transport Agency,
  • On-Line Medical Control.

The RSA is currently a two-tiered system comprising of approximately 530 paramedics, 2230 EMT-intermediates, EMT-B, EMT-Basics, FR, Law enforcement and on-site security staff FR/defibrillators, and approximately 100 On-Line Medical Control Physicians.

The Medical Control Board (MCB) is the medical oversight authority.  Dr. Jeffrey Goodloe is the full time medical director for the MCB providing medical direction for the following metropolitan entities:

EMSA Advanced Life Support Ambulance Service

  • Providing 151 12-hour ambulance shifts (Eastern and Western Divisions)
  • Providing 6 24-hour ambulance shifts (Western Division)
  • All ambulances are Advanced Life Support capable

 Tulsa Fire Department

  • 30 Fire Stations
  • 16 stations are Advanced Life Support
  • 14 stations are First Responder or EMT-Basic and AED capable

 Oklahoma City Fire Department

  • 35 Fire Stations
  • 28 stations are Advanced Life Support
  • 7 stations are First Responder or EMT-Basic and AED capable

 Edmond Fire Department

  • 5 Fire Stations
  • 4 stations are Advanced Life Support
  • 1 station is a First Responder or EMT-Basic and AED capable

Bethany Fire Department

  • 1 station/AED capable

Mustang Fire Department

  • 1 station/AED capable

Nichols Hills Fire Department

  • 1 station/AED capable

Piedmont Fire Department

  • 2 stations/AED capable

The Village Fire Department

  • 1 station/AED capable

Warr Acres Fire Department

  • 1 station/AED capable

Yukon Fire Department

  • 2 stations/AED capable and ILS staffed

Will Rogers Airport Fire Department

  • 1 station/AED capable
  • Sponsored and deployed Public Access Defibrillation within the airport terminal

Sand Springs Fire Department

  • 2 stations/AED capable and ILS staffed

Bixby Fire Department

  • 2 stations/AED capable

Jenks Fire Department

  • 2 station/AED capable

Keystone Lake Fire and Rescue

  • 1 station/AED capable

Turley Fire and Rescue

  • 1 station/AED capable

Berryhill Fire Department

  • 1 station/AED capable

Oak Cliff Volunteer Fire Department

  • 1 station/AED capable

Rock Volunteer Fire Department

  • 1 station/AED capable

Condea Vista Company Emergency Response

  • On-site first response services/AED capable

Sunoco Refinery

  • 1 station/AED capable

Oklahoma Air National Guard/Bombing Memorial Park Service

  • On-site first response services for the Bombing Memorial/AED capable

Tulsa County Sheriff Department

  • Law enforcement first response in the unincorporated areas of Tulsa County/AED capable

Oklahoma City Community College

  • On-site first response services for the campus at OCCC/AED capable

Federal Reserve Bank

  • On-site first response services/AED capable
  • Tulsa and Oklahoma City Fire Departments operate special units including water rescue, hazardous material, etc.  All fire departments provide rescue services.
  • The Medical Control Board employs Dr. Jeffrey Goodloe and staff of the Office of the Medical Director, which includes 5 full-time employees.
  • The EMS system includes a combination of urban and rural areas.  The largest city is Oklahoma City, which has a population of approximate 650,000.
  • There are 16 cities with signed EMS Interlocal Cooperation Agreements.
  • Air-ambulance programs provide prehospital scene response according to protocols established by the Office of the Medical Director.

 

The EMS System serves the Cities of:

  • Tulsa, OK
  • Oklahoma City, OK
  • Edmond, OK
  • Bethany, OK
  • Mustang, OK
  • Nichols Hills, OK
  • Piedmont, OK
  • The Village, OK
  • Warr Acres, OK
  • Yukon, OK
  • Lake Aluma, OK
  • Sand Springs, OK
  • Jenks, OK
  • Bixby, OK
  • Arcadia, OK
  • Valley Brook, OK

Description of Off-Line Medical Direction:

Off-Line direction is provided by the Medical Director, which includes retrospective chart review, cardiac arrest registry, written and practical testing of all EMS personnel and On-Line Medical Control Physicians.  The Medical Control Board provides administrative and medical oversight.  The Medical Director and his staff develop protocols and quality improvement activities. Ad hoc consultants in emergency medicine, pediatrics, cardiology, neurology, trauma, toxicology, disaster medicine, and injury control assist in the development of protocols.

Description of On-Line Medical Direction:

The hospitals in Tulsa and Oklahoma City provide On-Line medical direction to ambulances bringing patients to their facilities.  The physicians providing On-Line medical direction are required to be knowledgeable in the system’s protocols and update themselves when annual revisions occur.  On-Line communication is largely UHF, VHF, and cellular phone activity.  On-Line Medical Control physicians are actively involved in the QI process for this system.

Western Division Map

Eastern Division Map